Chris Palmerton, President & CEO
The product innovation methodology that Insyte Consulting has helped us implement has enabled our company to become a true global player in our market.
Buffalo Filter in Lancaster, NY is a leading medical device manufacturer and supplier of surgical smoke evacuation equipment throughout the United States and in more than 52 countries worldwide.
Advances in the use of lasers and electrosurgical tools created a demand for new products. Buffalo Filter tried to seize that opportunity for growth but found its product development targets, projects and deadlines were not being met.
Buffalo Filter turned to Insyte Consulting for help. Together they launched a transformational program with multiple elements. Insyte consultants guided the senior management team through the development of a strategic plan that would serve as a roadmap for growth through innovation and would support the underlying cultural and operational changes required.
With the new strategy in place, Buffalo Filter and Insyte launched a series of joint projects to transform the strategy into reality. One joint team constructed and implemented a robust product development innovation process emphasizing prioritization, speed, and reliability. A key element was a new product roadmap that ensured focus on high-potential projects. Another joint team streamlined the manufacturing process to support growth and handle new product introductions utilizing lean manufacturing tools and concepts. A third team obtained ISO 9001:2000 and ISO 13485:2003 certifications recognized worldwide by Buffalo Filter’s targeted customers.
28 new products developed
300% increase in revenue
200% increase in new customers
99% on-time delivery
Doubled engineering staff