“Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.”
Many companies already perform gemba walks while others may be considering them but need to understand about how to approach these and what they should accomplish. The linked article is an interesting and enlightening perspective on the benefits and methods behind effective management using gemba walks. See the article here.